GOODDOG DOG TRAINING, LLC DOG TRAINING TERMS & CONDITIONS
This Dog Training Service Agreement (“Agreement”) is governed by and incorporates the terms outlined in the accompanying Service Agreement entered into between the Client and Gooddog Dog Training, LLC (“Trainer”).
Together, the parties agree to the following terms and conditions:
1. Description of Services
Gooddog Dog Training, LLC offers a comprehensive suite of dog training services intended to support the behavioral development, obedience, and confidence of dogs of all ages and breeds. Each training plan is designed around the specific needs of the dog and goals of the Client.
Private One-on-One Training provides personalized instruction tailored to the dog’s unique temperament and behavioral history. These sessions may take place in the Client’s home or an agreed-upon location and focus on, but not limited to, issues such as obedience, leash walking, manners, and other specific concerns.
Puppy Socialization & Training addresses critical early development through exposure to different environments, people, sounds, and experiences. Basic commands and house training principles are also introduced to set a positive foundation.
Basic or Advanced Obedience focuses on essential commands such as sit, stay, come, down, and heel. Advanced sessions may involve off-leash control, distance work, and more complex routines designed to increase reliability and precision.
Board and Train Programs allow the dog to reside temporarily with the Trainer for immersive daily training. This service is suited for foundational behavior work, intensive obedience training, or addressing more advanced behavioral issues. Transfer sessions and follow-up support are provided to ensure continuity at home.
Overnight Boarding is available for dogs who require overnight care in conjunction with training or separately. Drop-off time is 9:00 AM and pick-up time is 4:00 PM the following day. Additional services provided during boarding, such as medication administration, grooming, or enrichment activities, may incur extra charges as outlined in the Service Agreement.
The Client and Trainer shall confirm the specific service(s) selected through the Service Agreement.
2. Compensation for Services Rendered
Client agrees to pay Trainer for services rendered in the amount specified in the Service Agreement. Payment is due according to the agreed-upon schedule prior to the commencement of training. Acceptable methods include cash or credit card, or any other method authorized by Trainer.
Should payment not be made in full prior to service or according to the payment schedule, Trainer reserves the right to cancel or postpone services. All payments for completed sessions are non-refundable. Package purchases must be used within six (6) months unless otherwise agreed upon in writing.
3. Billing
For all terms in which services are provided, Client agrees to pay the amount listed in the Service Agreement. If a service is increased or decreased for any reason, charges may continue, increase, or stop accordingly, typically on the next billing cycle. The inclusion or absence of specific services in the Service Agreement does not negate the possibility of other valid services being rendered. Additional services may be provided at the discretion of Trainer and will be subject to the terms and conditions of this Agreement. A valid method of payment must be maintained on file at all times. By providing credit or debit card or bank account information, Client authorizes Trainer to charge single or recurring payments electronically or via ACH. Payment must be received prior to the start of services. Payments may be applied toward amounts owed under this or previous agreements. Client is responsible for keeping payment information current. A 4% processing fee may be applied to credit card transactions. Sales tax may apply. For bundled services, if one or more services are canceled, applicable discounts will be removed and charges adjusted accordingly.
4. Collections
In the event that Client fails to pay any amount due under this Agreement, Trainer reserves the right to pursue collection. Client agrees to pay all collection costs, including reasonable attorney’s fees, court costs, and a minimum administrative collection fee of $250.00. This provision shall survive the termination of this Agreement.
5. Additional & Unforeseen Charges
Client agrees to pay for any additional services or unforeseen circumstances that arise during the term of service that require extra time, materials, or work outside the original scope. Such charges will be communicated in advance and added to the next billing cycle or invoiced separately.
6. Late Charges, Returned Payments & Chargebacks
Any invoice not paid within five (5) days of the due date will be subject to a late charge of $25 or 5% of the overdue balance, whichever is greater. Returned payments due to insufficient funds will incur a $35 service fee. Any chargebacks initiated by the Client without prior attempt to resolve the issue with Trainer will result in an immediate suspension of services and a $100 administrative fee. All collection actions and costs related to such disputes will be the responsibility of the Client.
7. Scheduling and Cancellations
Client understands that consistency and punctuality are essential to successful training. Sessions are scheduled in advance. Client must provide at least forty-eight (48) hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 48 hours’ notice may result in a $50 cancellation fee or forfeiture of the session, at the discretion of the Trainer. All cancellations must be made via SMS or phone call; cancellations via email are not accepted.
Repeated cancellations, late arrivals, or no-shows may result in the termination of services without refund. Trainer is not responsible for the loss of training opportunities due to Client’s schedule conflicts or absences.
8. Client Responsibilities
Client agrees to actively participate in the training process. This includes completing homework assignments, maintaining consistent routines at home, and reinforcing learned behaviors. Client is responsible for ensuring their dog is in good health, current on all vaccinations, and free of parasites or communicable conditions.
Client must disclose any known behavioral issues, history of aggression, medical concerns, or other relevant details prior to the first session. Failure to do so may result in the termination of services at Trainer’s discretion.
9. Trainer Responsibilities
Trainer agrees to provide professional, ethical, and humane training services using positive reinforcement-based methods. Trainer will evaluate the dog’s behavior, adjust the training plan as needed, and offer guidance to support the dog’s success.
Trainer may refer the Client to other professionals such as a veterinarian, veterinary behaviorist, or specialist if the dog’s behavior falls outside the Trainer’s professional scope or raises health concerns.
10. Results Disclaimer
While Trainer will make every reasonable effort to help Client achieve desired results, Client acknowledges that dog training is not an exact science. Individual outcomes vary based on a wide range of factors, including but not limited to the dog’s age, temperament, consistency of training at home, and environmental influences. No guarantees are expressed or implied.
11. Assumption of Risk and Release of Liability
Client assumes full responsibility for the behavior and control of their dog before, during, and after each session. Client agrees to release and hold harmless Gooddog Dog Training, LLC, its trainers, employees, agents, and affiliates from any and all liability, claims, damages, or expenses resulting from the dog’s actions or participation in training, boarding or daycare. This includes injury to the Client, Trainer, third parties, or other animals.
12. Media Release
Unless otherwise stated in writing, Client grants permission to Trainer to photograph or video training sessions involving their dog. These materials may be used for educational, promotional, or marketing purposes without compensation to the Client. Personal identifying information will not be shared without written consent.
13. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information, trade secrets, training materials, and private client data shared or developed in the course of services. Client agrees not to disclose or reproduce any proprietary material without express written permission from Trainer.
14. Assignment
This Agreement may not be transferred or assigned by Client without the written consent of Trainer. Trainer may assign or delegate services to qualified employees or contractors, provided all terms of this Agreement remain in effect.
15. Modification of Agreement
No amendment or modification to this Agreement shall be valid unless made in writing and signed by both parties. Verbal agreements or understandings shall not be enforceable unless documented in writing.
16. Governing Law
This Agreement shall be governed by the laws of the State of Arizona. Any legal proceedings related to this Agreement shall be brought in the appropriate court located in Maricopa County, Arizona.
17. Dispute Resolution
Any controversy or claim arising out of or relating to this Agreement shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Maricopa County, Arizona. Each party shall bear its own costs and attorneys’ fees.
18. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to best accomplish the original intent of the parties within legal boundaries.
19. Amendment of Terms and Conditions
Trainer reserves the right to revise, modify, or amend the terms and conditions of this Agreement at any time and without prior notice. Client’s continued use of training services shall be considered acceptance of any such updates. The most current version of the Agreement shall be made available upon request.
20. Term of Agreement
This Agreement shall remain in effect for the duration of the trainer-client relationship. It shall commence upon the contract start date listed in the Service Agreement or upon receipt of the initial payment, whichever is later, and shall continue unless and until terminated in writing by either party.
21. Indemnification
Client agrees to indemnify, defend, and hold harmless Gooddog Dog Training, LLC and its employees, agents, officers, and contractors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to the services provided under this Agreement, including but not limited to injuries to persons or animals, or damage to property caused by Client’s dog.
22. Abandonment
If a dog is left in the care of Gooddog Dog Training, LLC beyond the scope or term outlined in the Service Agreement, and the Client fails to communicate, retrieve the dog, or make payment arrangements for a period exceeding five (5) consecutive calendar days, the dog shall be considered abandoned. In such a case, Gooddog Dog Training, LLC reserves the right to take any action necessary to ensure the welfare of the animal, including but not limited to rehoming, surrender to an animal shelter, or placement with a rescue organization. The Client waives all rights and claims to the animal in such a scenario and remains responsible for all fees incurred during the extended stay, including any associated costs for rehoming or care.
23. Entire Agreement
This document contains the entire Agreement between the parties and supersedes all prior agreements, written or verbal. No other statement, promise, or representation shall be binding unless in writing and signed by both parties.
